Appointment Management

A smart and refined appointment and lobby management software for your financial institution

  • Appointment Scheduler

    Enable consumer appointment scheduling through your website with email alerts and calendar integration.

  • Employee Management

    Reporting provides up to the minute statistics on your financial institution, a specific location or a member of your team all at the touch of a button.

  • Desktop Alerts

    Desktop notifications for employees can be setup to alert your team members when wait times in the lobby are longer than the predetermined time set.

  • Kiosk for Self Check-in

    Kiosk companion keeps consumers alert about wait times or direct appropriate services through any browser or mobile device located in your lobby.

  • Secure

    The cloud-based infrastructure maintains a 99.9% uptime and offers the most advanced load balancers and server deployment available to date.

  • Location Management

    Unlimited locations with unique time zones allow your team to easily jump between locations without causing time/date reporting inaccuracies.

Lightweight. Lightning Fast.

Lobby management for your credit union has never been easier.

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Intuitive User Interface

Lobby management has never been easier

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  • As a Credit Union that serves Health Care Employees, it’s important to be available 24/7 to meet their financial needs. The Smart Lockers give us the capability to deliver items such as instant issue debit cards, cashiers checks and other financial documents to our members during non-traditional credit union hours. It’s as simple as logging into the software, placing the item in the assign locker and sending the member their access email. We feel that this allows our membership base that care for others to access us during their schedule, not the other way around.

    Providence FCU Logo
    Brett Wooden COO, Providence Federal Credit Union
  • I would like to share with you that the services we are receiving from FTSI has been phenomenal. The most important thing for us, which we were not getting from previous managed services, is to have a partner who is proactively making sure the uptime of our fleet is at maximum and that issues are being reported and resolved before we have to intervene. Thanks again to the entire FTSI team and call center!

    Credit Human Logo
    Credit Human Matthew Perez, Client Services Manager, IT Service Delivery
  • The FTSI team has really been fantastic! We used to have so many challenges and everyone from the Techs, to Projects, to Riggers, to the Call Center, and Marketing who helped with marketing screens, everyone has been so supportive! Really so glad we made the change, wish we had done it sooner!

    Frontwave Credit Union
    Frontwave Credit Union Wendy Rodriguez, Director Branch Operations
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