Standards & Compliance

Proper ATM compliance surveys and external cleaning service to ensure a positive consumer experience.

Protect your ATMs with standards and compliance services you can count on

The FTSI solution starts with establishing a consistent appearance. This includes a complete field audit and recommendations for repair and/or painting of the exterior fascia, signage, and compliance for all ADA and network requirements. Clients are invited to view before and after photographs documenting service calls within our FTSI Express Access customer portal.

Request a custom service quote for your fleet today!

Personalized Service

  • ATM Visual Fraud Inspection

    Our trained technicians will check for skimming devices, pin cameras, and faux fascias to stop fraud and alert your team promptly.

  • Audio and Visual

    We will test your audio jack, screen blanking, and on-screen requirements to ensure you meet compliance standards.

  • Signage Compliance

    We verify network logos, Braille stickers, and fee notices are present and visible. Our services have helped our clients steer clear of unnecessary lawsuits regarding displaying fee notices.

  • Accessibility

    We will confirm wheelchair access and screen height for ADA compliance.

  • Cleaning and Maintenance

    Technicians take note of necessary refurbishment needs, perform safety checks, ensure lights are functioning properly and that marketing signage looks presentable.

  • Documentation Available Online

    Field technicians document the cleanings and upload photos to your customized FTSI Express Access portal for your review at any time.

  • I would like to share with you that the services we are receiving from FTSI has been phenomenal. The most important thing for us, which we were not getting from previous managed services, is to have a partner who is proactively making sure the uptime of our fleet is at maximum and that issues are being reported and resolved before we have to intervene. Thanks again to the entire FTSI team and call center!

    Credit Human Logo
    Credit Human Matthew Perez, Client Services Manager, IT Service Delivery
  • When FTSI took over servicing our ATMs, we saw an immediate improvement. With the way things are running now, I can’t imagine going back or changing providers.

    Texas Citizens Bank
    Texas Citizens Bank Ric Burrow, VP of Information Technology
  • The FTSI team has really been fantastic! We used to have so many challenges and everyone from the Techs, to Projects, to Riggers, to the Call Center, and Marketing who helped with marketing screens, everyone has been so supportive! Really so glad we made the change, wish we had done it sooner!

    Frontwave Credit Union
    Frontwave Credit Union Wendy Rodriguez, Director Branch Operations
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